If Outlook starts fine, then you need to go into the add-in manager and disable all the add-ins and then re-enable them one at a time to find the culprit. You can do this by going to the Run dialog again like we did above and this time typing the following: You can test this out by starting Outlook with no extensions. Start Outlook with No ExtensionsĪnother issue could be a third-party add-in. In Mail, make sure that Always use this profile is selected, and then select your new profile name from the list. Follow the Add Account wizard to add your email account. On the “Account Setting” dialog >Data file stab, select the new profile and click the Set as Default button on the toolbar. Type a name for the profile, and then select OK. Create a new profileby going toControl Panel > Mail > Data Files> Add. You can do that by going to Control Panel and then Mail and then Show Profiles and then deleting all the current profiles. If you have a corrupt profile, you will keep getting this error until you create a new profile. Switch to the Compatibility tab and be sure to clear the “Run this program in compatibility mode for” check box. Right-click on OUTLOOK.EXE, and then click Properties. Click the Start button or Start > Run on Windows XP and type outlook.exe in the search field.Ģ. On Windows XP, you will find it here C:\ Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlookģ. On Windows Vista, Windows 7 and Windows 8Ĭ:\Users\user\AppData\Local\Microsoft\Outlook Right click at Microsoft Outlook shortcut and select. In Outlook 2010, you will find the outlook.pst file in a hidden folder in these locations: In some cases, Outlook cannot start because it is set to run in compatibility mode. In Outlook 2010, Outlook 2013 and Outlook 2016, the PST file resides in the Documents\Outlook Files folder. Click the Browse button to select your default Outlook.pst file. Click Start and type scanpst.exe in the Searchbox.Ģ. If Outlook data file is corrupted, then you need to repair it.ġ. This will open the folder where Microsoft Outlook configuration files are stored. Enter the below command in the Start > Search field on Windows 7 and Windows 8 or Start > Run on Windows XP:Ģ. To do this, proceed with following steps:ġ. If above options did not work, then you can try to delete the XML file that stores the Navigation pane settings. Press Enter or click on the file in order to reset the Navigation Pane settings and then open Outlook. Keep a space between outlook.exe and /resetnavpane.ģ. Follow the prompts in the wizard, and when you’re done. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. On the Email tab, choose your account (profile), and then choose Repair. Choose Account Settings > Account Settings. Follow the prompts in the wizard, and when you’re done, restart Outlook. Type the following command in the search box: In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Choose Account Settings > Account Settings. On Windows 7 or Windows 8, then on the Start menu, click All Programs > Accessories > RunĢ. If you use Vista, Windows 7 or Windows 8, click the Start button. Here’s how you can do this on different operating systems:ġ. Choose Account Settings > Account Settings. In most cases it is the corrupted Navigation Pane settings file that prevents Outlook from starting successfully. Select Update Options and then select Enable updates in the drop-down menu. Contact your administrator if this condition persists”. To enable automatic updates for Outlook, select File > Office Account. Take a screenshot of the property sheet and save the image to a location of your choice.Īfter you've captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK.“Cannot start Microsoft Outlook. Manually record the title of every selected add-in listed under Available Add-ins. In the upper-left corner of Outlook, choose File > Options > Add-ins.Īt the bottom of the View and manage Office Add-ins, make sure the Manage box shows COM Add-ins, and then choose Go.Īs a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following: If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. You'll need to disable all of your add-ins before restarting Outlook, as described in the following procedures: If Outlook is able to start in safe mode, then the problem is likely with one of your add-ins. The Outlook icon on your taskbar includes an exclamation symbol to alert you the program isn't operating normally. How do you know you're working in safe mode? You'll see a label similar to the one below at the top of the screen.
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